Privacy Policy

Last Updated:

1. Introduction

Welcome to Kalo ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience while using our mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.

By downloading, installing, accessing, or using the App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the App.

2. Information We Collect

2.1 Information You Provide

• Account Information: When you create an account, we may collect your username, email address, and profile information including avatar images.
• User-Generated Content (UGC): We collect content you create and share through the App, including wallpapers, posts, messages, comments, and other materials you upload or publish.
• Communication Data: When you contact us via email or through the App, we collect the information you provide, including your email address and the content of your messages.

2.2 Automatically Collected Information

• Device Information: We may collect information about your device, including device type, operating system, unique device identifiers, and mobile network information.
• Usage Data: We collect information about how you interact with the App, including features you use, time spent in the App, and actions you take.
• Log Data: Our servers automatically record information when you use the App, including IP address, access times, and error logs.

2.3 Permissions We Request

The App requests the following permissions to provide core functionality:

• Camera Access: We request camera permission to allow you to take photos for wallpapers, posts, and profile pictures directly within the App.
• Photo Library Access: We request photo library permission to allow you to select and upload images from your device's photo library for wallpapers, posts, and profile pictures.
• Microphone Access: We request microphone permission to enable audio features in video calls and voice messages within the App.

You can revoke these permissions at any time through your device settings. However, revoking permissions may limit certain features of the App.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the App and its features
• To create and manage your account
• To process and display your user-generated content
• To facilitate communication between users (chat, messaging features)
• To enable video calling features
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and security threats
• To enforce our Terms of Service and Community Guidelines
• To comply with legal obligations

4. User-Generated Content (UGC) and Content Moderation

4.1 Prohibited Content

We have a zero-tolerance policy for inappropriate, harmful, or illegal content. Users are strictly prohibited from posting, sharing, or uploading any content that:

• Sexual Content: Contains explicit sexual material, pornography, nudity in a sexual context, or sexually suggestive content
• Violence and Graphic Content: Depicts graphic violence, gore, mutilation, self-harm, or content that may cause distress or discomfort to viewers
• Gambling: Promotes, facilitates, or depicts gambling activities, betting, or games of chance
• Illegal Substances: Depicts, promotes, or facilitates the use, sale, or distribution of drugs, narcotics, or other illegal substances
• Political Content: Contains political propaganda, electioneering, or content intended to influence political opinions or voting behavior
• Discrimination and Hate Speech: Contains content that discriminates against, harasses, or promotes hatred toward individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or other protected characteristics
• Harassment and Bullying: Targets individuals with abusive, threatening, or harassing content
• Copyright Infringement: Violates intellectual property rights, including unauthorized use of copyrighted material
• Spam and Scams: Contains spam, fraudulent content, or attempts to deceive users
• Personal Information: Discloses private personal information of others without consent

4.2 Content Moderation and Enforcement

We employ multiple methods to maintain a safe and respectful community:

• Automated Systems: We use automated tools and algorithms to detect and flag potentially inappropriate content
• User Reporting: Users can report inappropriate content or behavior through in-app reporting features
• User Blocking: Users can block other users to prevent unwanted interactions
• Manual Review: Our moderation team reviews reported content and takes appropriate action
• Account Actions: Violations may result in content removal, account warnings, temporary suspension, or permanent ban

4.3 Your Responsibilities

As a user, you are responsible for:

• Ensuring all content you post complies with our Community Guidelines and Terms of Service
• Respecting the rights and dignity of other users
• Reporting inappropriate content or behavior when you encounter it
• Understanding that posting prohibited content may result in immediate account termination

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Other Users: Your username, profile information, and user-generated content are visible to other users of the App as part of the social features
• Service Providers: We may share information with third-party service providers who assist us in operating the App, such as cloud storage providers and analytics services
• Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity

6. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights Under GDPR

If you are located in the European Economic Area (EEA) or United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR):

• Right of Access: You can request a copy of the personal data we hold about you
• Right to Rectification: You can request correction of inaccurate or incomplete data
• Right to Erasure ("Right to be Forgotten"): You can request deletion of your personal data, subject to certain limitations
• Right to Restrict Processing: You can request that we limit how we use your data
• Right to Data Portability: You can request a copy of your data in a structured, machine-readable format
• Right to Object: You can object to certain types of processing of your data
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw consent at any time

To exercise these rights, please contact us at kalomail@kaloart.com. We will respond to your request within 30 days.

8. Data Retention

We retain your information for as long as necessary to provide the App and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or regulatory purposes.

9. Children's Privacy

This App is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have collected information from a child under 18, please contact us immediately at kalomail@kaloart.com.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries. We take appropriate measures to ensure your information receives adequate protection in accordance with this Privacy Policy.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the App and updating the "Last Updated" date. Your continued use of the App after such changes constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

13. Consent

By using the Kalo App, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the App.